Install the app
Get the installer for macOS (Apple Silicon / Intel) or Windows 10/11.
Guide
First Crack user guide
Install, connect roasters, sync shop orders, plans and refunds — First Crack docs
Quick start
Section titled “Quick start” Download →
Connect a roaster
Follow Modbus, Phidget, or Artisan settings to link your roaster.
Shop orders
Pull Naver, Shopify, and Cafe24 orders into roast demand and inventory.
Doc sections
Section titled “Doc sections”| Section | Contents |
|---|---|
| Getting started | System requirements, macOS & Windows install |
| Roaster connection | Modbus, Phidget, Artisan, troubleshooting |
| Order channels | Naver, Shopify, Cafe24, SKU mapping |
| Billing & plans | Pro / Pro+, Polar checkout, refunds |
| Support | Email support, sending logs |
Supported integrations
Section titled “Supported integrations”Modbus RTU / TCPPhidget22Artisan-readyNaver Smart StoreShopifyCafe24
If a model works with Artisan or Cropster, First Crack can usually use the same communication settings. Unknown model or stuck setup? Contact us via Contact with screenshots of your settings.