Subscription & billing
Pro subscription, Polar checkout, cancel, and failed payments
Paid plans (Pro / Pro+) bill through Polar. Accounts use Supabase auth; subscription state shows on the First Crack web app and desktop.
Start a subscription
Section titled “Start a subscription”- Sign in at firstcrackiscoming.com.
- Choose Pro or Pro+ on Plans.
- Start trial or upgrade →
/start-pro?plan=monthlyoryearly. - Complete Polar checkout with your card.
- Confirm Pro status and next bill date on the account page.
Adding a card during trial starts paid billing when the trial ends.
Billing period
Section titled “Billing period”| Option | Notes |
|---|---|
| Monthly | Renews each month; cancel anytime |
| Yearly | Prepaid year; ~20% lower monthly equivalent |
Enterprise is monthly/yearly contract — sales
Cancel
Section titled “Cancel”- Check status on the account page.
- Cancel or change payment method via Polar customer portal or [email protected].
On cancel: Pro features remain until the current period ends, then free tier (20 batches/month).
Change payment method
Section titled “Change payment method”Update the card in the Polar portal. Ask [email protected] for a portal link if needed.
Failed payment (past_due)
Section titled “Failed payment (past_due)”If a charge fails (limit, expiry, decline):
- Account may show a Payment issue banner.
- Update the payment method or contact support.
- Long unpaid status cancels the subscription into free tier.
Receipts & tax invoices
Section titled “Receipts & tax invoices”Get receipts from Polar checkout/portal. For Korean business tax invoices, email [email protected] with your business registration number.
Enterprise & invoices
Section titled “Enterprise & invoices”Contract, bank transfer, and invoice billing are Enterprise-only. [email protected]