Subscription & billing
Pro subscription, Polar checkout, cancel, and failed payments
Paid plans (Pro / Pro+) bill through Polar. Accounts use Supabase auth; subscription state shows on the First Crack web app and desktop.
Start a subscription
Section titled “Start a subscription”- Sign in at firstcrackiscoming.com.
- Choose Pro or Pro+ on Plans.
- Start trial or upgrade →
/start-pro?plan=pro-monthly/pro-yearly(orpro-plus-monthly/pro-plus-yearly). - Complete Polar checkout. A 14-day trial may be included.
- Confirm Pro status and next bill date on the account page.
When the trial ends, paid billing for the selected plan starts automatically. Cancel before the trial ends to avoid the first paid charge.
Billing period
Section titled “Billing period”| Option | Notes |
|---|---|
| Monthly | Renews each month; cancel anytime |
| Yearly | Prepaid year; ~20% lower monthly equivalent |
Enterprise is monthly/yearly contract — sales
Cancel
Section titled “Cancel”- Check status on the account page.
- Cancel or change payment method via Polar customer portal or [email protected].
On cancel: Pro features remain until the current period ends, then free tier (20 batches/month).
Change payment method
Section titled “Change payment method”Update the card in the Polar portal. Ask [email protected] for a portal link if needed.
Failed payment (past_due)
Section titled “Failed payment (past_due)”If a charge fails (limit, expiry, decline):
- Account may show a Payment issue banner.
- Update the payment method or contact support.
- Long unpaid status cancels the subscription into free tier.
Receipts & tax invoices
Section titled “Receipts & tax invoices”Get receipts from Polar checkout/portal. For Korean business tax invoices, email [email protected] with your business registration number.
Enterprise & invoices
Section titled “Enterprise & invoices”Contract, bank transfer, and invoice billing are Enterprise-only. [email protected]